The biggest issue with hourly billing you have no idea how much the job will be until the bill is received. We don’t think that is fair to you. As a courtesy to you, we think you deserve to know in advance how much the job will cost and what it entails. As a modern & progressive firm we have moved all of our engagements to a fixed price agreement model. What does this mean for you?
You will always know how much you will pay for services in advance, and will always have the opportunity to discuss the agreement before we get started on any work. If new work is required outside of the scope of our existing agreement we will issue a written proposal for you to accept (or discuss) before we commence new services.
It places the risk back on us, the practice. You don’t have to worry about paying for more hours than you thought it would take. We have to focus on being more efficient to ensure our relationship is mutually profitable. This means we can leverage the best in breed technology to constantly improve the quality of the services we deliver to you.
It opens the lines of communication. You don’t have to be afraid to contact us with questions and be worried about receiving a bill for your time. All of our fixed price agreements include support and regularly scheduled review sessions. In fact, we encourage constant communication between ALR90 Holdings, Inc and Sonne Castle & Company, LLC. Becoming your trusted advisor is our mission and open communication is the key.
While Sonne Castle & Company, LLC will try to always provide a fixed price agreement, particularly in the instance where services are ongoing. However there are some services that we offer where an estimate based on an hourly rate is the only method of billing that applies. We’ll quote an hourly rate in cases of project work where it is difficult to define the scope of the service required. In the case where you have been quoted an estimate based on an hourly rate, Sonne Castle & Company, LLC will inform You of the amount of time used before we issue the final bill and collect payment.
If possible, Sonne Castle & Company, LLC will convert any hourly services into a fixed price agreement, if or when, the scope of the service becomes more apparent.